Tips on How Businesses Adapt to New Normal
Since the Covid-19 virus outbreak has delivered a big impact from our lives, it is glad to know that we are slowly
gaining back from grieve and burden caused by the pandemic crisis. Especially in the business industry as well as
entrepreneurs who force to shut down their stores and branches because of community quarantine.
Furthermore, the government declared safety protocols and measurements to control the spread of coronavirus
disease. This March 16, 2020, we undergo Enhanced Community Quarantine (ECQ) that restricts the normal
movement of people such as suspensions of public transportation, closure of some establishments, and
temporary travel ban in airports and pier.
After months of having closure in some business establishments, President Rodrigo Duterte announces the
resume of malls. However, they should maintain the safety measures including social distancing, the mandatory
wearing of masks and thermal checks, and cashless transactions that are part of the “new normal” policy.
As an entrepreneur, this is a huge change for you and your business. After the burden caused by a coronavirus
disease, we have to stand up and start a new beginning.
Here are tips on how your business will adapt to new normal.
Physical distancing must be practiced.
As an entrepreneur, you should have to apply the physical distancing on your workplace. Train your
employees to avoid and minimize face to face contact with visitors and clients. With the help of
technology, you may still communicate with each other through video calls and chat using the mobile
application. Social media sites can be a good way to have dealings with customers.
If you’re a restaurant, fast food, and coffee shop owners and needed to operate, be sure to keep your
area clean and sanitized every time. Also, make good spacing and divisions of tables and chairs for
your customers’ safety.
Consider the safety of your employees/workers.
Up until now, there has still no cure for coronavirus disease and it becoming worst every day. So
having good health practices is a must. As an owner, your employees are one of your
responsibilities to keep them safe and protected from harm or sickness.
Before you plan to get back from the business, provide masks, alcohol, and hand soaps inside your store
or office. Be sure to always sanitize your place daily to avoid the spread of viruses or diseases. Also,
remind them to pack their lunch or meryenda to refrain from going outside.
Do a regular checking of your employee’s temperature and health. If they are sick, ask them to stay
and rest at home. Also, consider work from home to minimize the number of employees in your
Seek new ideas and opportunities.
The pandemic caused a lot of changes that entrepreneurs spend their time looking for new ideas and
opportunities to grow more. Don’t focus on negativity, but think about things that help grow your
business and profitability. Some products and services are on high-demand and needed
There is also a big change in customer’s behavior that you need to adapt. Customers are always
looking for products or services that can provide them the solutions after struggling times.
Re-establish your relationship with clients.
Losing your communication with your clients during this pandemic is not a good thing for your
business and profit. However, this is the right time to reconnect your relationship with them. If you
have pending inquiries or deals, better to follow up immediately. Before responding to their
messages, be sure to greet and acknowledge them first to have a good conversation.
As an entrepreneur, continuing your business is an achievement these days. Remember that several well-
known brands have closed their stores and worst they filed bankruptcy. The best way to adapt new normal is
to embrace the changes and innovation in the business industry. Move forward and be positive.